Contact & Location

Reservation Policy

Deposit:

• For standard reservations, a deposit equal to the cost of the first night's room and tax is required at the time of booking.
• For Advance Purchase bookings, the deposit is 100% of the total cost, due at the time of booking.
• Review each individual rate plan for the deposit requirements.

Cancellation:

• You can cancel your reservation with a 72-hour notice and recieve a refund of the first night plus tax, minus a $50 cancellation fee. If the booking is canceled within this period before arrival, the deposit for the first night is non-refundable.
• Reservations made under the Advance Purchase offer are noncancelable and nonrefundable.
• Cancellation policies for special events may vary.

Facility Fee:

• There is a nightly facility fee of $22 plus tax, paid upon arrival. This fee covers access to the hotel's amenities and services.

Slips:

• The hotel offers slips numbered 32-40 for boats. For additional information about these slips, please contact the hotel's management.

Check-in and Check-out:

• Check-in time is at 4:00 PM.
• Check-out time is at 11:00 AM.

Fees

Pet Fee:

• We welcome dogs with a maximum of 2 dogs per room, each weighing up to 80 pounds, for a fee.
• There is a $75 fee per dog for Main Lodge Rooms, West Lodge Rooms, Longhouse, Birds Nest and Glamping Tents room types.
• There is a $150 fee per dog for Chalets and Owls Nest room types.
• For dogs over 80 pounds, management approval is required.

Supplemental Bedding:

• There is a supplemental bedding fee of $25 per night.

Extra Person Fee:

• An extra person fee of $15 per day applies for each additional person beyond the first two in the room.

Children (12 and under):

• Children aged 12 and under stay for free.

Taxes

13% Total Tax

• 8% Sales Tax (payable to State of NY)
• 5% Room Occupancy Tax (payable to Essex County)